This free Veterinary CPD is produced by Dr. Andy Roark from the Cone of Shame Veterinary Podcasts. Oncologist and comedian Dr Sarah Boston talks about emotional blackmail in veterinary medicine. Some clients put a huge amount of pressure on veterinary staff over the costs associated with their pets healthcare.
While a request for a cost reduction may be a one off for a pet owner, for most clinicians, its a daily occurrence. Meeting these sorts of demands regularly would be enough to cripple any practice financially. However, increasing numbers of clients are turning to the media to spread their story and often vilify the veterinary practice concerned.
This problem is rarely talked about and is likely to be having long term effects on veterinary staff mental health. This podcast discusses how to tackle this ongoing problem and explores the possible side effects on staff. by